FAQ

Which countries do you ship to?

We regularly ship to the following countries, but we can make exceptions for you if your country is not on the list (for info, read on):

Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France  (with zip codes that start with 01 to 95)
Germany
Greece
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Saudi Arabia
Singapore
Sweden
Switzerland
Thailand (currently in a trial run)
Turkey
Ukraine
United Kingdom (Channel Islands and the Isle of Man)
United States

    My country is not on the list, what now?

    No problem! The only down side is that shipping might cost a bit more and take a bit longer. But please let us know where we need to ship to and we will see how we can accommodate you!

     

    How long do the shipping times usually take?

    This can vary depending on popularity and type of product. However, here are some estimates:

    • Brazil: 20 to 30 business days
    • Mexico: 20 business days Russia, Ukraine and Saudi Arabia: 7-15 business days
    • All other supported countries: 7-10 business days

    The product that I want to buy is not on the list

    Let us know what you want and we will see how we can help! 

    What payment methods do you accept?

    You can pay with a credit card or PayPal. Our credit card facility is currently hosted by PayPal. Do you prefer a different payment method? Let us know and we will see if we can accommodate you.